Legal
Terms and Conditions
Effective June 20, 2026
Legal
Effective June 20, 2026
These Terms and Conditions (the "Terms") are a binding agreement between you and Plexor Labs, Inc., a Delaware C corporation (referred to as "Plexor Labs," "we," "us," or "our"). They govern your access to and use of the offerings described below, including the Bumblebee engineering-capacity service and the Plexor AI API gateway and platform (each a "Service" and together the "Services").
By signing an order, accepting a proposal, creating an account, generating or using an API key, or otherwise accessing or using any Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity. If you do not agree to these Terms, you must not use the Services.
Some engagements are also governed by a separate order, statement of work, proposal, or written agreement that you sign with us (an "Order"). If there is a direct conflict between an Order you have signed and these Terms, the signed Order controls for that engagement, and these Terms govern everything else.
In these Terms, the following words have the meanings given here:
Part A
Part A applies when you engage Plexor Labs for Bumblebee, our elastic engineering-capacity service for funded early-stage startups. It supplements the common sections in Part C and the sections above.
Bumblebee is offered in the following forms. A "Scout" is a fixed-price trial sprint in which we clear one defined chunk of your backlog so you can see how we work before committing to anything ongoing. A "Worker," "Swarm," or "Hive" engagement provides ongoing engineering capacity billed monthly. Worker is a single dedicated lane of capacity, Swarm provides multiple lanes of capacity at the tier you select, and Hive is an added reliability and oversight layer on top of an active engagement rather than a standalone capacity lane.
The work we perform is defined by the Acceptance Criteria you set. For each unit of work, you describe the outcome you want and the specific, written conditions a deliverable must meet to be considered complete. We build to those conditions, and a unit of work is complete when the Acceptance Criteria you defined are met.
Because the scope is anchored to your Acceptance Criteria, the accuracy and clarity of those criteria matter. If your criteria are ambiguous, incomplete, or change after work has begun, the time, cost, or sequencing of the work may change as well. Work that is outside the agreed Acceptance Criteria is new work and may be scoped and billed separately.
Ongoing Bumblebee engagements are month-to-month. There is no long-term contract, no minimum term beyond the month in progress, and no long-term lock-in. You may cancel an ongoing engagement at any time, effective at the end of the then-current monthly billing period, by giving us written notice. We do not take equity in your company as consideration for Bumblebee work, and nothing in these Terms grants us any ownership interest in your business.
A Scout is a one-time fixed-price sprint and is not a recurring commitment. Completing a Scout does not obligate you to start an ongoing engagement, and nothing obligates us to continue beyond the work you have purchased.
Fees for Bumblebee are as set out in your Order or as published by us. Our current published prices include the Scout at $2,000 as a one-time fixed price, Worker at $5,000 per month, Swarm billed monthly at the tier you select, and Hive at $999 per month as an add-on to an active engagement. Ongoing engagements are billed monthly in advance unless your Order states otherwise. Fixed-price work such as a Scout is billed as stated in the applicable Order.
Unless stated otherwise, fees are in United States dollars, are exclusive of any applicable taxes, and are non-refundable once the corresponding billing period has begun or the corresponding fixed-price work has started. You are responsible for any sales, use, value-added, or similar taxes other than taxes on our income. Invoices are due on the terms stated on the invoice, and late amounts may be subject to a reasonable late charge and to suspension of work until paid.
Subject to your payment of the fees due for the relevant work, and upon that payment, you own the Deliverables we create and deliver specifically for you under a Bumblebee engagement, including the resulting intellectual property in those Deliverables. We assign to you, effective on payment, the rights we hold in those Deliverables.
We retain all rights in the Plexor Materials, meaning our pre-existing and general tools, methods, libraries, templates, frameworks, internal infrastructure, and know-how. To the extent any Plexor Materials are embedded in or necessary to use a Deliverable, we grant you a perpetual, worldwide, non-exclusive, royalty-free license to use those Plexor Materials solely as part of and to operate that Deliverable. Nothing in these Terms limits our right to use the general skills, experience, and know-how we develop in the course of our work, including for other clients.
So that we can do the work, you agree to:
If your delay or failure to meet these responsibilities affects our ability to deliver, the related timing, cost, or scope may be adjusted accordingly, and we are not responsible for delays caused by you or by third parties outside our reasonable control.
Bumblebee is an early-stage offering, and our estimates, tiers, and prices are under active discovery. Any estimate of effort, timing, or cost is a good-faith projection and not a guarantee. We may change our published prices, tier structures, and estimates for new engagements at any time. A price change does not affect the fixed price of a Scout already purchased or the monthly fee of an ongoing engagement for the billing period already in progress, but it may apply to renewals and to new engagements going forward.
Part B
Part B applies when you access or use the Plexor Platform, our AI API gateway accessed through API keys, the playground, and the documentation. It supplements the common sections in Part C and the sections above.
To use the Plexor Platform you must register an account and provide accurate, current, and complete information, and keep it up to date. Access to the Platform is authenticated by API keys issued to your account. Your API keys are secret credentials tied to your account, and you are responsible for keeping them confidential and secure.
You are responsible for all activity that occurs under your account and API keys, whether or not you authorized it, except to the extent caused by our breach of these Terms. You must not share, publish, or embed your API keys in client-side code or public repositories. If you believe an API key has been lost, exposed, or used without authorization, you must rotate the key and notify us promptly. We may rotate, suspend, or revoke a key if we reasonably believe it has been compromised or used in violation of these Terms.
You agree not to use the Plexor Platform, and not to permit anyone using your account to use it, to:
You are responsible for the inputs you submit and for ensuring you have the rights needed to submit them and to use the resulting Output. We may suspend or terminate access that violates this section, and we may be required to enforce the policies of the Model Providers to whom requests are routed.
The Platform is subject to rate limits and fair-use controls that protect the stability of the service for all Users and that reflect the limits imposed by the Model Providers. We may set, adjust, and enforce these limits, including limits on requests per unit of time, concurrency, and total usage, and we may throttle, queue, or reject requests that exceed them. We may apply additional controls to protect the Platform from abuse, fraud, or activity that threatens its integrity or availability.
Use of the Plexor Platform is billed based on your usage and the plan and prices in effect for your account, including charges measured by requests, tokens, or other usage units, plus any subscription or platform fees that apply. You authorize us to charge your designated payment method for amounts due. Fees are in United States dollars and are exclusive of applicable taxes, for which you are responsible other than taxes on our income.
Usage charges accrue as you use the Platform and are generally non-refundable. We may change Platform pricing on a going-forward basis, and we may suspend or limit access for unpaid amounts. You are responsible for monitoring your own usage, and you remain responsible for charges that result from use of your account or API keys.
The Plexor Platform is a gateway. When you send a request, we route it to one or more third-party Model Providers and return their Output to you. We do not create the underlying models, and the Output is generated by those Model Providers, not by us.
Artificial intelligence Output can be inaccurate, incomplete, outdated, biased, or otherwise wrong, and it may not reflect real facts or current information. We do not guarantee the accuracy, reliability, completeness, availability, or quality of any Output, and we make no warranty that any Output is correct or fit for any particular purpose. Output may differ between requests, between models, and over time, and the availability and behavior of any given Model Provider may change or end without notice.
You are solely responsible for how you use Output. You must independently evaluate and verify Output before relying on it, and you must not use Output as a substitute for professional advice, including legal, medical, financial, or safety-critical advice, or in any application where inaccurate Output could cause injury, loss, or other harm, without appropriate human review and your own safeguards. Your use of Output, and any decisions or actions you take based on it, are at your own risk.
Part C
The following sections apply to all of our Services, including both Bumblebee and the Plexor Platform.
Except for the rights expressly granted to you in these Terms, we and our licensors retain all right, title, and interest in and to the Services, the Plexor Platform, the Plexor Materials, our software, documentation, branding, and all related intellectual property. No rights are granted to you other than those expressly stated here.
The ownership of Bumblebee Deliverables is governed by the Ownership of Deliverables section in Part A. For the Plexor Platform, as between you and us, you retain ownership of the inputs you submit, and your rights in any Output are subject to the terms and policies of the relevant Model Providers. You grant us the limited rights to process your inputs and outputs as needed to operate, secure, support, and improve the Services and to route requests to Model Providers. You must not remove or alter any proprietary notices on the Services.
"Confidential Information" means non-public information disclosed by one party (the "Discloser") to the other (the "Recipient") that is marked confidential or that a reasonable person would understand to be confidential given its nature and the circumstances, including a Client's code, systems, business plans, and Acceptance Criteria, and our non-public pricing, methods, and Plexor Materials.
The Recipient will use the Discloser's Confidential Information only to perform under these Terms, will protect it with at least reasonable care, and will not disclose it to third parties except to its personnel and contractors who need it and who are bound by confidentiality obligations at least as protective as these. Confidential Information does not include information that is or becomes public through no fault of the Recipient, was already known to the Recipient without a duty of confidentiality, is independently developed without use of the Confidential Information, or is rightfully received from a third party. The Recipient may disclose Confidential Information if required by law, provided it gives reasonable notice where permitted. These obligations continue for as long as the information remains confidential.
We will perform our Services in a professional and workmanlike manner. Except for that limited commitment and any warranty expressly stated in a signed Order, and to the fullest extent permitted by law, the Services, the Plexor Platform, all Deliverables, and all Output are provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise.
To the fullest extent permitted by law, we disclaim all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, error-free, or secure, that defects will be corrected, or that any Output will be accurate, reliable, complete, or fit for any purpose. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you, in which case any such warranty is limited to the minimum required by law.
To the fullest extent permitted by law, neither party will be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business, arising out of or relating to these Terms or the Services, even if the party has been advised of the possibility of such damages and even if a remedy fails of its essential purpose.
To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these Terms and the Services will not exceed the greater of the amounts you paid to us for the Service giving rise to the claim in the twelve months before the event giving rise to the claim, or one hundred United States dollars. These limitations apply to all claims, whether based in contract, tort, including negligence, strict liability, or any other theory. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.
You agree to defend, indemnify, and hold harmless Plexor Labs and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Services in violation of these Terms, your inputs and the materials you provide to us, your use of any Output, or your violation of any law or of the rights of a third party. We will give you reasonable notice of any such claim, allow you to control the defense, and provide reasonable cooperation, and you may not settle a claim in a way that imposes obligations on us without our consent.
These Terms apply for as long as you use the Services. For ongoing Bumblebee engagements, the term and cancellation rights are as described in Part A. For the Plexor Platform, you may stop using the Platform and close your account at any time.
Either party may terminate an engagement or your access for material breach of these Terms that is not cured within a reasonable period after written notice, and we may suspend or terminate access immediately if you breach the acceptable-use rules, fail to pay amounts due, or use the Services in a way that creates legal, security, or operational risk. On termination, your right to use the affected Service ends, you must stop using it, and you must pay any amounts accrued through the effective date of termination. Sections that by their nature should survive termination, including those on ownership, confidentiality, disclaimers, limitation of liability, indemnification, and governing law, survive.
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Delaware for any dispute arising out of or relating to these Terms or the Services that is not otherwise required to be resolved in another forum, and each party waives any objection to that jurisdiction and venue. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
We may update these Terms from time to time. When we make a material change, we will update the effective date above and, where appropriate, provide notice through the Services or by other reasonable means. Changes apply on a going-forward basis. Your continued use of a Service after the updated Terms take effect means you accept the updated Terms. If you do not agree to a change, your remedy is to stop using the affected Service, subject to your existing obligations, including payment of amounts already due.
Questions about these Terms, or about any of our Services, can be sent to our team using the details below. Plexor Labs, Inc. is a Delaware C corporation, and these Terms are entered into with that entity.
Plexor Labs, Inc.
160 NW Gilman Blvd, Suite 441, Issaquah, WA 98027
Phone: 425 574-2156
Email: team@plexor.dev